Privacy policy

Last updated: July 16, 2026

This Privacy Policy describes how Skyline Heaven LLC (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from skylineheaven.com (the "Site").

1. PERSONAL INFORMATION WE COLLECT

When you visit the Site, we collect certain information about your device, your interaction with the Site, and the information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

 

  • Device Information:

     

    • Examples of Personal Information collected: Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

       

    • Purpose of collection: To load the Site accurately for you, and to perform analytics on Site usage to optimize our store.

       

    • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.

  • Order Information:

    • Examples of Personal Information collected: Name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number).

    • Purpose of collection: To provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our premium streetwear products.

    • Source of collection: Collected from you.

2. SHARING PERSONAL INFORMATION

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: [https://www.shopify.com/legal/privacy](https://www.shopify.com/legal/privacy).

  • We share your shipping address and contact details with our fulfillment partners, suppliers, and shipping couriers to deliver your orders (such as our graphic hoodies, tees, beanies, and bags) directly to your doorstep.

  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

3. BEHAVIORAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example, we use Facebook Pixel, TikTok Pixel, and Google Analytics to help us understand how our customers use the Site and to target our ads across social media platforms.

4. YOUR RIGHTS (GDPR & CCPA)

Depending on your location, you may have certain rights regarding your personal information:

  • Access & Portability: You have the right to request access to the personal information we hold about you and ask that it be updated, corrected, or deleted.

  • Erasure ("Right to be Forgotten"): You can request that we erase your personal data under certain conditions.

  • If you would like to exercise these rights, please contact us through the contact information below.

5. COOKIES

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection).

6. CHANGES

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

7. CONTACT

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at:

  • Business Name: Skyline Heaven LLC

  • Contact Email: contact@skylineheaven.com